STORE POLICIES

All items ship within 5-7 days from purchase

We do not accept cancelled orders or returns on vintage items unless the item is not accurately described. 

OVERSIZED ITEMS (FURNITURE/ART)

All furniture purchases will receive an invoice for the delivery fee, we cannot ship overseas or to Hawaii and Alaska. A 20% restocking fee is due if an order is canceled due to delivery issues. 

Our packaging:

We use all compostable packing peanuts and paper and non plastic tape. On occasion for more fragile items we will use bubble wrap to ensure the items arrive safely! 

Occasionally we have donations from other businesses for packing materials like Styrofoam peanuts, you can easily test these with water! If they disolve they are compostable or can just be dissolved in water.

Stolen packages:

Once the shipment is marked delivered it is out of our hands. We are not able to offer a refund due to stolen packages. If you have special instructions for delivery please leave a note at checkout or email us at info@carpenter-studio.com before purchasing.